Privacy notice

Cookies and information collected to improve our website

Cookies

Cookies enhance your experience using our website and help to personalise the service you receive. They are simple text files that are placed on your computer or mobile device by a website's server and only that server will be able to retrieve or read the contents of that cookie.

Ealing Council will not use cookies to collect personally identifiable information about you. We do not use cookies to access data from your hard drive, to determine your email address, or to view data in cookies created by other websites. Cookies only store information that a web server places in them. They cannot look at other cookies on your hard drive nor can they look at any other information on your computer. We do not use cookies to harvest information from your computer.

If you wish to restrict or block the cookies which are set by www.ealing.gov.uk (or any other website) you can do this through your browser settings. The help function within your browser will provide further information.

There are a number of different browsers and different versions of each browser which all act in different ways. You can visit http://www.aboutcookies.org which gives information on how to delete and control cookies across a wide variety of browsers, including stopping cookies being stored, enabling session cookies and deleting cookies if they have already been stored. You will also find information for managing cookies stored on your computer as well as more general information about cookies. For information on how to manage cookies on the browser of your mobile phone you will find further information in your handset manual.

Please be aware that restricting cookies may impact on the functionality of the Ealing Council website.

Information collected automatically to improve our website

Ealing Council collects and stores the following information that is automatically recognised. The:

  • date and time
  • originating IP
  • type of browser
  • operating system used
  • URL of the referring page
  • object requested
  • completion status of the request

Visitors to our website remain anonymous as the council does not seek to link any of the data collected to individuals. The information only allows the council to assess the popularity of the pages on the website, so that continual improvements can be made to the site.

Definition of terms:

  • Browser: Short for Web browser, a software application used to locate and display Web pages. The two most popular browsers are Microsoft Internet Explorer and Firefox.
  • Cookie: Cookies are text of information that are stored on your computer by the websites you visited. Cookie information contains an ID tag that will be used to recognize you when you return to the page and personalise your visit. Information supplied by cookies can help analyse the profile of our visitors and help to provide you with a better user experience.
  • IP (Internet Protocol): The technical standard by which data is transferred between two devices. All networks connected to the internet speak IP
  • IP address: An Internet Protocol address (IP address) is a numerical label assigned to each device (e.g., computer, printer)
  • URL: Web sites are found by their addresses. Each website has a URL, or Uniform Resource Locator, assigned to it.
  • Web server: Makes it possible to be able to access content like web pages, or other data from anywhere as long as it is connected to the internet.

Council Advertising Network

The Council Advertising Network is responsible for delivering advertising on the Ealing Council website. Please take a moment to read their privacy policy which includes cookie information and details on how to opt out: Council Advertising Network privacy policy.