Customer services standards by service
Adults' services (PDF, 30kb)
Blue badges and freedom passes (PDF, 35kb)
Building control (PDF, 35kb)
Highways (PDF, 59kb)
Parks, open spaces and trees (PDF, 49kb)
Planning services (PDF, 69kb)
Repairs and adaptations service (incorporating the home improvement agency)
Street services (includes street cleaning, refuse and recycling, envirocrime prevention, street trading) (PDF, 101kb)