You have limited rights of appeal under the housing benefit regulations. You can appeal against the calculation of an overpayment but you do not have the right to appeal against a decision to recover overpayments from you.
Tenants have more rights of appeal and can appeal against:
- the start date of the claim
- the amount of benefit paid
- the income and capital used to work out the benefit
- the calculation of an overpayment
Appeals are heard by an independent body, for more information visit www.appeals-service.gov.uk.
You will only receive information about the amount of benefit and date of payment. We can only discuss claims with you in more detail if we have a signed declaration from your tenant.