Information for landlords

Your rights

You have limited rights of appeal under the housing benefit regulations. You can appeal against the calculation of an overpayment but you do not have the right to appeal against a decision to recover overpayments from you.

Tenants have more rights of appeal and can appeal against: 

  • the start date of the claim
  • the amount of benefit paid
  • the income and capital used to work out the benefit
  • the calculation of an overpayment

Appeals are heard by an independent body, for more information visit

You will only receive information about the amount of benefit and date of payment. We can only discuss claims with you in more detail if we have a signed declaration from your tenant.