Local welfare assistance is an emergency financial payment and has replaced Community Care Grants and Crisis Loans from 1 April 2013. The fund is there to help people to try to maintain an independent life or for those facing an immediate financial crisis.
As well as helping you to cope in the short term, the local welfare assistance team can also help with debt advice, budgeting and improving chances of finding a job. Your financial award may be dependent on you attending a session to help in these areas.
The local welfare assistance fund is small and limited and each case is considered on its own merits. When the money runs out for the year, no more payments can be made. That is why the council has to look at applications carefully to make sure that the money is going to people who need it the most.
Other help available
Your needs may be better provided for from other sources such as those listed below.
Please look at the following websites which may be able to provide the assistance that you are looking for.
Furniture and other household items can also be found by using community groups and reuse organisations listed below.
Discretionary housing payments and discretionary council tax discount
You can also ask for help with a rent deposit and/or rent in advance, moving costs, or help with your council tax. Discretionary housing payments can help with a rent shortfall and or arrears of rent if you are already in receipt of housing benefit/universal credit (housing costs element). For help with the above please apply for a discretionary award.
Personal budgeting support
- Are you struggling to pay your rent or council tax?
- Are you in arrears with gas, electric or water payments?
- Do you have other debts?
- Are you worried about managing your money, do you need help with budgeting?
For a free personal budgeting support session, email firstname.lastname@example.org with your contact details. Start to take control of your finances today.
Details of how we collect and share your information can be found in the local welfare assistance privacy notice.
Applying for local welfare assistance
Different rules apply depending on what you are claiming for, but you must be an Ealing resident and be able to provide supporting evidence to make a successful claim. Details of how we collect and share your information can be found in the benefits service privacy notice
Awards are made using a pre-paid card. Cards will be loaded with the value of your award and can only be used to purchase the items that were claimed for. Attempts to use the cards for inappropriate purchases will result in them being rejected. Cards can also be frozen and the money recovered if they are lost, stolen or abused. Council staff will be able to track when and where the card is used.
You may also be offered a food voucher to redeem at a local foodbank.