For problems with registering your account or resetting your password please view My Account Help for instructions.
For any other My Account issues, please contact the My Account support team by telephone 020 8825 7733 – Monday to Friday, 9am-5pm
Alternatively, please use our A to Z to find the information and contact details for the service you require.
Write to the relevant service at: Ealing Council, Perceval House, 14/16 Uxbridge Road, Ealing W5 2HL
For out-of-hours emergencies only telephone the switchboard on 020 8825 5000.
Website - faults and technical issues
How to report a fault or other technical issue on this website.