Contact us: Council housing

Repairs and maintenance

How to report a council housing repair

Other council housing contacts

Call us Monday to Friday, 9am to 5pm:

Anti-social behaviour
Tel: (020) 8825 7600
Emergency out-of-hours:
(020) 8825 5000
Email: communitysafety@ealing.gov.uk

Complaints
Tel: (020) 8825 8855
Email: regen&housingcomplaints@ealing.gov.uk

Decent homes
Tel: (020) 8825 7641
Email: decenthomes@ealing.gov.uk

Caretaking services
Tel: (020) 8825 8593
Email: caretaking@ealing.gov.uk

Get involved
Tel: (020) 8825 5086
Email: involvement@ealing.gov.uk

Home ownership (major works)
Tel: (020) 8825 6920
Email: homeownership@ealing.gov.uk

Home ownership (service charges)
Tel: (020) 8825 8291
Email: homeownership@ealing.gov.uk

Rent payments
Tel: 0300 4560545 
Email: centralrents@ealing.gov.uk

Rent services
Tel: (020) 8825 5584
Email: housingrents@ealing.gov.uk

Right to buy and general leasehold enquiries
Tel: (020) 8825 9506
Email: homeownership@ealing.gov.uk

Tenancy management
Tel: (020) 8825 8833 
Email: housing@ealing.gov.uk

Text service

We also offer you the option to send us a text or picture message and we will respond within 24 hours. Do this by texting 07786 209155. 

You can report anti-social behaviour, squatters or abandoned properties outside office hours on freephone 0800 032 1540. This number is available seven days a week from 5pm to 1am, but remember, call 999 in an emergency.