Contact us: Council housing

Repairs and maintenance

How to report a council housing repair

Other council housing contacts

Call us Monday to Friday, 9am to 5pm:

Anti-social behaviour
Telephone: 020 8825 5994
Email: safercommunities@ealing.gov.uk 
Emergency out-of-hours: 020 8825 5000

Complaints
Online form: Make a complaint

Did you know the Housing Ombudsman Service can also help you make a complaint to us. You can contact them:

Caretaking services
Telephone: 020 8574 7385
Email: estateservices@ealing.gov.uk

Get involved
Telephone: 020 8825 5086
Email: residentinvolvement@ealing.gov.uk

Home ownership (major works and service charge general enquiries)
Telephone: 020 8825 7515
Email: homeownership@ealing.gov.uk

Home ownership (service charge and major works payment enquiries)
Telephone: 020 8825 7846
Email: homeownership@ealing.gov.uk

Home ownership (general leasehold enquiries and right to buy)
Telephone:  020 8825 5583
Email: homeownership@ealing.gov.uk 

Rent payments
Telephone: 0300 4560545 
Email: centralrents@ealing.gov.uk

Tenants

If you are a tenant and have questions about your tenancy, such as wanting to move home, ending your tenancy, struggling with paying their rent etc, you can contact your local housing hub for help.