Contact us: Council housing

Repairs and maintenance

How to report a council housing repair

Other council housing contacts

Call us Monday to Friday, 9am to 5pm:

Anti-social behaviour
Telephone: 020 8825 5994
Email: safercommunities@ealing.gov.uk 
Emergency out-of-hours: 020 8825 5000

Complaints
Telephone: 020 8825 8855
Email: regen&housingcomplaints@ealing.gov.uk

Caretaking services
Telephone: 020 8574 7385
Email: caretaking@ealing.gov.uk

Get involved
Telephone: 020 8825 5086
Email: residentinvolvement@ealing.gov.uk

Home ownership (major works)
Telephone: 020 8825 6920
Email: homeownership@ealing.gov.uk

Home ownership (service charges)
Telephone: 020 8825 8291
Email: homeownership@ealing.gov.uk

Rent payments
Telephone: 0300 4560545 
Email: centralrents@ealing.gov.uk

Resident services (Tenancy management and paying your rent)
Contact number for all hubs: 020 8825 5387

  • Option 1 – Acton
  • Option 2 - Ealing
  • Option 3 - Greenford
  • Option 4 - Hanwell
  • Option 5 - Northolt
  • Option 6 - Southall

Email and telephone:

Right to buy and general leasehold enquiries
Telephone: 020 8825 9506
Email: homeownership@ealing.gov.uk

Text service

We also offer you the option to send us a text or picture message and we will respond within 24 hours. Do this by texting 07786 209155. 

You can report anti-social behaviour, squatters or abandoned properties outside office hours on freephone 0800 032 1540. This number is available seven days a week from 5pm to 1am, but remember, call 999 in an emergency.