Repairs and maintenance
How to report a council housing repair
Other council housing contacts
Call us Monday to Friday, 9am to 5pm:
Anti-social behaviour
Telephone: 020 8825 5994
Email: safercommunities@ealing.gov.uk
Emergency out-of-hours: 020 8825 5000
Complaints
Telephone: 020 8825 8855
Email: regen&housingcomplaints@ealing.gov.uk
Caretaking services
Telephone: 020 8574 7385
Email: caretaking@ealing.gov.uk
Get involved
Telephone: 020 8825 5086
Email: residentinvolvement@ealing.gov.uk
Home ownership (major works)
Telephone: 020 8825 6920
Email: homeownership@ealing.gov.uk
Home ownership (service charges)
Telephone: 020 8825 8291
Email: homeownership@ealing.gov.uk
Rent payments
Telephone: 0300 4560545
Email: centralrents@ealing.gov.uk
Resident services (Tenancy management and paying your rent)
Contact number for all hubs: 020 8825 5387
- Option 1 – Acton
- Option 2 - Ealing
- Option 3 - Greenford
- Option 4 - Hanwell
- Option 5 - Northolt
- Option 6 - Southall
Email and telephone:
- Acton
- Telephone: 020 8825 5387 option 1
- Email: actonhousinghub@ealing.gov.uk
- Ealing
- Telephone: 020 8825 5387 option 2
- Email: ealinghousinghub@ealing.gov.uk
- Greenford
- Telephone: 020 8825 5387 option 3
- Email: greenfordhousinghub@ealing.gov.uk
- Hanwell
- Telephone: 020 8825 5387 option 4
- Email: hanwellhousinghub@ealing.gov.uk
- Northolt
- Telephone: 020 8825 5387 option 5
- Email: northolthousinghub@ealing.gov.uk
- Southall
- Telephone: 020 8825 5387 option 6
- Email: southallhousinghub@ealing.gov.uk
Right to buy and general leasehold enquiries
Telephone: 020 8825 9506
Email: homeownership@ealing.gov.uk
Text service
We also offer you the option to send us a text or picture message and we will respond within 24 hours. Do this by texting 07786 209155.
You can report anti-social behaviour, squatters or abandoned properties outside office hours on freephone 0800 032 1540. This number is available seven days a week from 5pm to 1am, but remember, call 999 in an emergency.