Housing hubs

If you are a resident, you will be given a named neighbourhood housing officer who acts as your single point of contact for any tenancy issues. If you have a question about your tenancy, such as wanting to move home or ending your tenancy, you can contact your local housing hub for help.

Hubs

Housing hubs are open on Mondays and Thursdays, 9am to 5pm.

If you are unable to attend in person due to mobility issues or are housebound, we can arrange a home visit. Please contact your neighbourhood housing officer.

Acton and Ealing

Address: Everyone Active, High Street, Acton W3 6NE

Hanwell

Address: Copley Management Hub, 1 and 2 Cheyne Path, Hanwell W7 1QR

Greenford, Northolt and Southall

Address: Gainsborough Tower, Academy Gardens, Northolt UB5 5PF

Estate offices

Havelock estate

Address: Havelock Advice Venue (HAV), Havelock estate, 33 Hunt Road, Southall, UB2 4QB
Office opening hours: Tuesdays and Thursdays, 9am to 5pm

Golf Links estate

We hold local surgeries at the Golf Links office twice a month. A neighbourhood housing officer and a rent income officer will be present to take enquiries relating to tenancy or rent in person. The surgeries run from 9am to 5pm on the first and the third Monday of each month.

Contact us

For tenancy related issues
Email: tenancymanagement@ealing.gov.uk
Telephone: 020 8825 5387 and select
Telephone lines open 9am to 5pm, Monday to Friday

For rent related issues 
Email: housingrents@ealing.gov.uk
Telephone: 020 8825 8477
Telephone lines open 9am to 5pm Monday to Friday

For repairs related issues  
Report communal and home repairs online
Telephone: 0208 825 5682 or 0800 181 744