Housing hubs

About the housing hubs

If you are a tenant and have a questions about your tenancy, such as wanting to move home, ending your tenancy, struggling with paying your rent etc, you can contact your local housing hub for help.

If your quesion is about anything else, please go to:

Each tenant is assigned a named neighbourhood housing officer based at the hub, who acts as your single point of contact for any rent or tenancy issues.

We carry out interviews over the telephone and only interview face to face if essential. The housing hubs are open two days a week.

Housing hub contact details

The details below apply to all hubs:

  • Telephone lines are open Monday to Friday, 9am to 5pm
  • Reception opening hours: Monday and Thursday, 9am to 5pm
    • Reception is closed on Tuesdays, Wednesdays and Fridays. 
    • For Ealing Housing Hub please telephone in advance to make an appointment.

Acton Housing Hub

Address: Everyone Active, High Street, Acton, W3 6NE
Email: actonhousinghub@ealing.gov.uk 
Telephone: 020 8825 5387, option 1
Opening hours: Monday to Friday, 9am to 5pm 

Ealing Housing Hub

Please telephone in advance to make an appointment.

Address: Perceval House, 14/16 Uxbridge Road, Ealing W5 2HL
Email: ealinghousinghub@ealing.gov.uk 
Telephone: 020 8825 5387, option 2
Opening hours: Monday to Friday, 9am to 5pm

Greenford Housing Hub

Address: based at Northolt hub in Gainsborough Tower until next year
Email: greenfordhousinghub@ealing.gov.uk 
Telephone: 020 8825 5387, option 3
Opening hours: Monday to Friday, 9am to 5pm

Hanwell Housing Hub

Address: Copley Management Hub, 1 and 2 Cheyne Path, Hanwell W7 1QR
Email: hanwellhousinghub@ealing.gov.uk,
Telephone: 020 8825 5387, option 4
Opening hours: Monday to Friday, 9am to 5pm

Northolt Housing Hub

Address: Gainsborough Tower, Academy Gardens, Northolt UB5 5PF
Telephone: northolthousinghub@ealing.gov.uk 
Tel: 020 8825 5387, option 5

Southall Housing Hub

Address: Fleming Road, Southall, UB1 3PE
Email: southallhousinghub@ealing.gov.uk 
Telephone: 020 8825 5387, option 6
Opening hours: Monday to Friday, 9am to 5pm