Telephone calls and visits to the duty officer for small projects will remain free of charge. However, charges will be payable in situations where advice given on a proposed application exceeds one hour in duration. Any amount paid in these situations will be offset against the application charge when an application is formally submitted. The chargeable rate is £72 per hour per building control surveyor.
(Please note that the chargeable rate may be different for obtaining advice from planning officers on planning matters.)