Repairs to communal areas
We will provide a quality repair service for shared areas and equipment that we are responsible for under your lease agreement. Our approved contractors will carry out these repairs following our service standards.
We offer:
- 24/7 emergency repair service, all year round
- simple ways to report shared area repairs
- scheduled appointments when we need to enter your home
- emergency repairs made safe within 4 hours and fixed within 24 hours
- regular repairs completed within 28 days
- first-time fix whenever possible
- clean and tidy work areas after repairs
- safe working practices by all repair workers
- full restoration of any services affected by the works
- ID badges shown by all workers visiting your home