Our customer charter for homeowners will help explain:
- what we will do for you
- the quality of service we promise
- how long things will take
It also explains what we need from you to help us keep our promises.
Ealing Council aims to give you the best possible service now and in the future.
Excellent customer care is really important to us at the council. We are ready to help you whether you:
- call us
- use our website
- contact us on social media
- send us a letter
- visit our offices