Paying for your care

Completing a financial assessment

During your social care assessment, or review, your social worker will give you a financial assessment form. You should complete and return the form within 28 days of your service starting.

The financial assessment will be used to determine if, and how much, the council will contribute towards the cost of your care. You will be contacted by letter following your financial assessment to confirm the amount you will be required to pay towards your care.

If you are unable to complete the financial assessment form on your own, the community benefits team can help you, either over the phone or by arranging to visit you. You can call the community benefits team on 020 8825 8555 to ask for their help.

If you have not returned the financial circumstances form to us within 28 days from the start date of your support, you may be asked to pay the full cost of your social care support.

You can find out more about the financial assessment process and how the amount you will pay is calculated in the determining your financial contribution booklet.