Paying for your care

Payment of your financial contribution

Once you have been informed about the amount of money you have to pay towards your care, you will need to pay this  monthly. You can do this by:

Direct Debit

This is a safe and easy way to pay your monthly care fees automatically from your bank account. To set up a Direct Debit, please call 020 8825 9499 or email adultsfinance@ealing.gov.uk

Internet

  1. Pay your contribution towards your adult social care (residential or homecare) via www.ealing.gov.uk/pay
  2. Select adult social care.
  3. You will need your eight-digit invoice number (reference number) and the service user's full name – both of these can be found at the top of the invoice.

Telephone

Automated payment line, available 24 hours a day

  1. Telephone: 020 8825 9940
  2. Select option 4 Adult Social Care to pay
  3. You will need your debit or credit card and the invoice number(s) 

Pay through your own bank

For standing orders, Internet or phone banking, please use:

Lloyds Bank Plc
Bank Account name: LBE Adult Social Care
Sort code: 30-00-00
Account number: 02390132

and use your 8 digit invoice number as the reference

Pay by post or by hand

Please make cheques payable to 'Ealing Council'. On the back of the cheque please write the account number, invoice number(s) and the full name of the person receiving care. Payments should be sent to:

Adults finance cheques
Banking services
5th Floor, Perceval House
14-16 Uxbridge Road
Ealing W5 2HL