Document downloads - What to expect from adult social care

The following document downloads are available for download. Downloads in PDF format can be read using Adobe Reader.

MS Word and Powerpoint files can be read by using their respective applications or any alternatives.

Available downloads

• Adult's services complaints policy and procedure

  • Adult services complaints policy and procedure

    • File type: PDF
    • Size: 357.08 KB

• Adults' services local account

  • Adults' services local account 2017-2018

    • File type: PDF
    • Size: 767.45 KB

  • Adults' services local account 2015-2016

    • File type: PDF
    • Size: 1.21 MB

  • Adults' services local account 2014-2015

    • File type: PDF
    • Size: 811.66 KB

• Care and support charging policy (adults)

  • Care and support charging policy

    • File type: PDF
    • Size: 598.47 KB

  • Schedule of rates, charges and allowances 2024-25

    • File type: PDF
    • Size: 727.49 KB

• Care and support deferred payment policy

  • Care and support deferred payment policy

    • File type: PDF
    • Size: 605.88 KB

• Choice policy

  • Choice policy

    • File type: PDF
    • Size: 619.92 KB

• Determining your financial contribution: Information for adult social care customers

  • Determining Your Financial Contribution

    • File type: PDF
    • Size: 3.61 MB

  • Financial circumstances form

    • File type: PDF
    • Size: 89.34 KB

• Help to stop abuse guide - vulnerable adults

  • Help to stop abuse guide - vulnerable adults

    • File type: PDF
    • Size: 283.81 KB

• Market position statement (MPS) - adult social care

  • Ealing market position statement 2019-2020

    • File type: PDF
    • Size: 590.76 KB

  • Ealing market position statement 2018-19

    • File type: PDF
    • Size: 1.27 MB

  • Ealing market position statement 2017-18

    • File type: PDF
    • Size: 1.27 MB

  • Ealing market position statement 2016-17

    • File type: PDF
    • Size: 1017.96 KB

• Say no to abuse guide

  • Say no to abuse booklet

    • File type: PDF
    • Size: 1.48 MB

• Third party top-up guidance

  • Third party top-up guidance

    • File type: PDF
    • Size: 474.11 KB