Ealing Council offer a garden waste collection service, where you can have your cut grass, plant and hedge trimmings collected from your home. You must sign up and pay for this service.
The council does not accept garden waste in the normal household rubbish collection.
Garden waste will be accepted free of charge for composting at the Greenford Road reuse and recycling centre and Abbey Road recuse and recycling centre
What can I recycle?
Using the garden waste collection service you can use your wheeled bin, reusable or biodegradable sacks to recycle:
- grass cuttings
- old garden or house plants
- twigs
- hedge trimmings
- weeds and flowers
- leaves
You are not able to recycle:
- plastic pots, trays or bags
- soil, rocks and stones
- branches
- tree trunks, stumps, logs (larger than 15cm diameter)
- vegetable peelings or other food waste including fall fruit (these can be recycled using your green food bin)
Why recycle garden waste?
When put in with your rubbish, garden waste rots without air and creates methane, a greenhouse gas that contributes to climate change. Any garden waste mixed with rubbish cannot be used to make compost.
How will my garden waste be collected?
You have a choice of 3 container types:
- a 240 litre green wheeled bin
- 3 x 90 litre reusable sacks
- 25 or 75 compostable sacks
There is currently a limited supply of reusable sacks due to international shipping restrictions.
There is also a limited supply of compostable sacks for this service year.
Please put your garden waste directly into your wheeled bin, reusable bags or compostable sacks. Do not use plastic bags or other containers.
Label your reusable bags or wheeled bin with your property number.
Please try not to overfill your containers, as it can make them heavy and difficult to move.
The collection dates
Collections take place on the same day as your rubbish and recycling collection. Your garden waste will need to be presented at the front boundary of your property by 7am, as close to the pavement as possible.
Garden bins are emptied every 2 weeks, except during winter. The collections will pause in December 2026 and start again during February 2027. Please check your collection calendar for exact dates.
Everyone will receive a collection calendar setting out when collections will take place. The calendar will be available in your MyAccount if you manage your services online. Collection calendars will be posted to offline subscribers.
Cost for the garden waste service
The subscription year runs from the beginning of April 2026 until the end of March 2027. For your subscription fee you will receive 23 collections, if you sign up before the beginning of April. This cost includes the bin or bags you need.
You will receive a collection calendar with dates on renewal. This will be available in your MyAccount or posted to you if you subscribe offline by calling customer services.
A full service year from April 2026 to March 2027
£75 for 23 collections
Concessionary and second subscription rate: £50 for 23 collections
Collections from July 2026 to March 2027
£52.17 for 23 collections
Concessionary and second subscription rate: £34.78 for 23 collections
Collections from October 2026 to March 2027
£29.35 for 9 collections
Concessionary and second subscription rate: £19.57 for 9 collections
Concessionary rates
Concessionary rates are available for households with means tested benefits or those over 65. Please complete the relevant part of the form and check the price before making payment as concessionary rates will not be applied after payment has been received. We may contact you to ask for proof that you qualify for the discounted rate.
How to subscribe to the service
It is quick and easy to sign up and make payment online using the council's MyAccount customer portal. Go to www.ealing.gov.uk/myaccount to register for a new account or sign in to your existing account and fill in the garden waste recycling collection service form
If you need help to subscribe or pay online, you can call customer services on 020 8825 6000, 9am to 5pm on Monday, Tuesday, Thursday and Friday and 10am to 5pm on Wednesday. You can also visit a community hub where a member of staff can help you.
Please read the terms and conditions before subscribing.
After your subscription is confirmed
When you subscribe to the service, you will be asked if you need a bin or bags. These will be delivered to you within 10 working days of your payment being received.
Collections will start at the earliest scheduled date after delivery.
You will also receive a sticker for your wheeled bin or tags to go on your reusable bags. Please attach these when you receive them. The collection crews will only collect from bins with the sticker stuck on the lid and bags with a tag attached to the handle.
Manage your garden waste service
You can find out more about your service in MyAccount. You can view your collection calendar listing all the dates for your collection service. Please make sure your contact details are correct as the email address used for your subscription will be used to contact you with renewal or other service information.
If you move within the borough, you can transfer your garden waste collection service to your new property. You will need to let us know you have moved so we can update our records. Please take your containers with you when you move. If you leave the borough, please let us know and we will collect your containers from your borough of Ealing address.
If you wish to make a change or cancel your service you will need your garden waste case number, you can find this in 'My Transactions'.
For garden waste enquiries and payment support, please contact customer services on 020 8825 6000.
Cancelling your garden waste collection service
Customers have the right to cancel this service with a full refund within 7 working days after their payment has been received by the council. The right to cancel will end as soon as the containers are delivered to your property. Customers may cancel by contacting the council on 020 8825 6000.
If you move home and need to cancel your service please contact us. A refund may be given once your bin or bags have been returned.
If you need to report a missed collection
Missed collections can be reported online via MyAccount or by calling customer services on 020 8825 6000 before 1pm the next day.
Subscribe
To subscribe to the 2026 to 2027 garden waste collection service, sign into MyAccount and fill in the garden waste collection service form. Alternatively, you can call customer services on 020 825 6000.
