Electric bikes
Electric bikes (e-bikes) are a great way to travel around the borough, offering a quick and environmentally friendly way to travel.
The bikes can be ridden across the whole borough and into neighbouring boroughs.
You can find available bikes and see where you can park and ride on the operators’ mobile app
Operators
Operators offer discounts and promotions throughout the year.
Lime
- Lime e-bikes have a green and white frame colour.
- Call Lime on 0800 808 5223 or email support@li.me if you have any questions, complaints or feedback.
- Contact london-ops@li.me to report mis-parked e-bikes or e-scooters.
- Voi e-bikes have a red and black frame colour.
- Call Voi on 0800 376 8179 or email support@voi.com if you have any questions, complaints or feedback.
- Visit www.report.voi.com to report mis-parked e-bikes or e-scooters.
Reporting issues
You can report an abandoned or mis-parked e-bike through the operators' app, or via the Lime email or Voi website mentioned above.
You can also contact the e-bike operator to report illegal pavement riding, abandoned or mis-parked e-bike.
Give them the:
- date
- time
- location
- colour
- ID number
There may be some e-bikes from other operators which end up in Ealing. If you see any Forest e-bikes parked obstructively either on the footway or the road you can report these bikes via the live chat feature on the Forest app or via their email address of cs@humanforest.co.uk.
How to hire
Find out more about hiring e-bike or e-scooter
Request designated parking
If you would like to suggest a place for a designated e-bike parking area, please use this form