Electric scooters
E-scooters are part of a Transport for London trial that will run until 2026.
There are 2 e-scooter operators in the borough: Lime and Voi.
E-scooters can be used across the entire borough.
Safety standards
- riders must be 18 or over and have a full or provisional driving licence to rent an e-scooter
- e-scooters will be capped with a maximum speed of 12.5mph
- lights at the front and the rear of the vehicles that are always on throughout any rental
- audible warning systems that can be used without adjusting the rider's grip of the handlebar
E-scooters will need to be parked in designated bays.
To rent an e-scooter, you need to download the operator's app which will be signposted on the e-scooter.
Operators
All operators offer discounts and promotions throughout the year:
Lime
- Lime e-scooters have a green and white frame colour and black handlebars and wheels
- call Lime on 0800 808 5223 or email support@li.me if you have any questions, complaints or feedback
Voi
- Voi e-scooters have a red frame colour and black handlebars and wheels
- call Voi on 0800 376 8179 or email support@voi.com if you have any questions, complaints or feedback
Reporting issues
You can report an abandoned or mis-parked e-bike through the operators' app.
You can also contact the e-bike operator to report illegal pavement riding, abandoned or mis-parked e-bike.
Give them the:
- date
- time
- location
- colour
- serial number
E-scooter training
All e-scooter operators offer free training sessions designed for beginners and first-time users. These sessions teach you how to safely operate an e-scooter on the road in a safe environment. Women only training sessions are also available. Please visit the training provider's website for more information:
Legal use of electric scooters
The London rental e-scooter scheme is approved by the Department for Transport (DfT).
Rental e-scooters is the only way to legally ride an e-scooter on public roads or in public spaces. Riding on pavements is banned.
It is illegal to use privately owned e-scooters, other than on private land with land-owners' permission. The police will continue to deal with the illegal use of privately owned e-scooters.
How to hire
Find out more about hiring an e-scooter