Electric scooters
Electric scooters (e-scooters) can be hired through an app to use designated area in the borough. There are three e-scooter operators in Ealing: Dott, Lime and Voi.
The current operating areas are shown in each operators' app, this map is an outline of the current and future operating areas.
The e-scooters are part of a Transport for London trial that will run until 2026, more information about this trial.
Safety standards
- riders must be 18 or over and have a full or provisional driving licence to rent an e-scooter
- e-scooters will be capped with a maximum speed of 12.5mph
- lights at the front and the rear of the vehicles that are always on throughout any rental
- audible warning systems that can be used without adjusting the rider's grip of the handlebar
E-scooters will need to be parked in designated bays.
To rent an e-scooter, download the operators app which will be signposted on the e-scooter. It costs £1 to unlock the e-scooter, and 15-20p per minute afterwards.
Legal use of electric scooters
The London rental e-scooter scheme is approved by the Department for Transport (DfT).
Rental e-scooters is the only way to legally ride an e-scooter on public roads, or in public spaces. Riding on pavements is banned.
It is illegal to use privately owned e-scooters, other than on private land with land-owners' permission. The police will continue to deal with the illegal use of privately owned e-scooters.
Contacting operators
Each operator's e-scooter is brightly coloured and has a unique ID number which is labelled clearly on the vehicle.
Contact the e-scooter operator to report illegal pavement riding, abandoned or mis-parked e-scooter. Give the date, time, location, colour and serial number of the vehicle
Contact the operators if you have any questions, complaints or feedback.
Dott
- Dott e-scooters have a light blue frame colour, and red handlebars and wheels
- call Dott on 0800 048 8993 or email support@ridedott.com
Lime
- Lime e-scooters have a green and white frame colour, and black handlebars and wheels
- call Lime on 0800 808 5223 or email support@li.me
Voi
- Voi e-scooters have a red frame colour, and black handlebars and wheels
- call Voi on 0800 376 8179 or email support@voi.com
Benefits
All operators offer discounts and promotions throughout the year:
E-scooter training
All e-scooter operators offer free training sessions designed for beginners and first-time users. These sessions teach you how to safely operate an e-scooter on the road in a safe environment. Womens only training sessions are also available. Please visit the training providers website for more information:
- book your free e-scooter training with Dott
- book your free e-scooter training with Lime
- book your free e-scooter training with Voi
More information
For more information about the trial visit TfL's website.