Based on space available, some households are unsuitable for wheeled bins. Instead, these properties will either present loose sacks or will have access to communal rubbish bins.
Standard rubbish bins are 180 litres in size. Larger rubbish bins are only available for those properties meeting a certain criteria.
A new or replacement 180 litre rubbish bin is £50. The largest rubbish is £75. If you qualify for the larger sized bin, your current rubbish bin will be removed.
Your rubbish will be collected on alternate weeks, check your collection schedule to find out when your rubbish is collected. Please present your bin within the boundary at the front of your property by 7am on your collection day.
If your bin has been lost, stolen or damaged please contact customer services on 020 8825 6000 or order a new wheelie bin online.
Flats above shops or estates
If you live in a flat above a shop or in an estate, you will either present loose black sacks at a designated collection point or dispose of your rubbish in a communal rubbish bin.
For properties that present loose sacks, we advise that you present your rubbish out in the morning to avoid animals ripping open your sacks. However, if you cannot do this please present it as late as possible the evening before. Presenting waste more than one day outside of your collection day/time may be seen as fly tipping.
Residents or managing agents who want to change from sacks to communal bins should contact customer services 020 8825 6000 or, submit a request through your online account. The site will be assessed for its suitability. Communal bins can be purchased from the council, and collections will be free of charge.
For any new build developments, we recommend you read through the waste management guidelines. This will ensure that the arrangements for storing, collections and managing waste are appropriate.
Items accepted in you rubbish
- Carrier bags and cling film
- Crisp packets and sweet wrappers
- Crockery, pyrex and glassware
- Polystryene packaging
- DIY, garden and food waste
- Recyclable plastics
- Glass jars and bottles
- Metal tins, cans, aerosol cans and clean foil.