Request a bulky items collection

You can request a special collection from your home if you have up to eight items that are too big for normal household waste collections, but of a size and weight that two men can carry. If you have more than eight items or you are a commercial customer you will need to request a quotation.

You can also request the re-use collection service to have good quality furniture or appliances collected and given to vulnerable families.

Items which can be collected include:

  • furniture (wooden, metal or plastic)
  • carpets
  • flooring
  • glass or mirrors

Several items in a box or plastic bag should be listed as one item. A bed base and mattress will be counted as two items.

Please see our terms and conditions for more information, including a full list of items which cannot be collected.

Request a collection

If you are a domestic customer and have eight items or less, or a fridge or freezer, you can request a collection online or by telephone. Have the list of items ready. Collections cost £40 for up to eight items and £25 per fridge or freezer.

Request and pay for a bulky items collection

Items must be available for collection from the front, side or rear of properties and be easily accessible at all times. Items must be on the ground floor at the same level as the pavement.

Collections will be carried out within five working days of your payment being received or you can select an appointment based on availability (morning or afternoon, Monday to Friday).

More than eight items and commercial customers

If you have more than eight items or you are a commercial customer you will need to request a quotation online or by telephone.

Request a quotation online

Tel: (020) 8825 6000 (Mon-Fri, 9am to 5pm)

You can pay for the collection by telephone, post or in person. Please have your quotation number with you when making payment.

Telephone (020) 8825 6000 to pay by credit or debit card.

Post your form and cheque or postal order to:

Ealing Council
Multimedia Team
Customer Services
Perceval House
14-16 Uxbridge Road
Ealing
W5 2HL

Pay in person by cash, cheque, credit or debit card, or postal order at:

Ealing Council Reception
Perceval House
14-16 Uxbridge Road
Ealing
W5 2HL

Cheques and postal orders should be made payable to Ealing Council and crossed.