Book a collection to collect large items too big to fit in your bin.
What we collect
- several items in a box or plastic bag should be listed as 1 item
- a bed base and mattress will be counted as 2 items
- broken furniture must be bundled and tied up securely and is also classed as 1 item - it must be of a size and weight that 2 people can carry
There is no limit on the number of collections booked in a year.
What we do not collect
- from commercial premises or red routes
- you will need to arrange a collection from a licensed waste contractor instead
- builders rubbish, bricks, concrete, iron baths, pianos, asbestos, earth, sand, gravel, tins of paint, oil, boilers or chemical storage tanks, gas cylinders, tyres, batteries or dead domestic pets
- any items which breach health and safety regulations, for example asbestos, gas cylinders and any other hazardous waste
Costs
- 1 to 8 items: £48
- fridges and freezers
- can only be collected from domestic properties.
- there is a maximum of 3 items per collection for fridges or freezers
- cost: £32 per item
- we do not offer discounts or refunds
Special collections for more than 8 items will be charged at an agreed rate. Items must be easily accessible and be available at all times for both quotation and collection, from either the front, side or rear of properties. The London Re-use Network will advise on charges for collecting 8 items or more using the re-use collection service: request a quote
Book a collection
You must read the terms and conditions before making a booking
What happens next
If you have an appointment booked:
- only put out the items that you have booked for collection
- put the items at the front of your property, within the boundary, by 7am; we will collect items between 7am and 3pm
- leave items where they can be seen, at the front or side of your home
- if you live on a council estate, please bring the items to the ground level and put them by the bins outside
- do not obstruct the pavement or street
We will only collect items that you have listed for collection and that the collection crew can get to.
