A guide to the work we do and the ways you can help.
Estate cleaning
External cleaning is provided by the council's contractor, Green Ealing Limited. The scheduled frequency of services provided are designed to meet residents' needs and have been tailored to the reflect the size of each location. The service will provide:
- regular standard cleaning of all communal areas, includes removing litter, broken glass, animal mess and small fly-tips
- regular deep cleaning that includes standard cleaning, plus weeds, blossom, leaves and the build-up of dirt and grit
Report a litter or street cleaning problem
Graffiti
Greener Ealing remove graffiti.
Racist, sexist or homophobic graffiti is removed as a priority, within 24 hours.
To report vandalism or damage call our contact centre on 0800 181744.
Grounds maintenance
Regular maintenance includes grass, shrubs and hedging, as well as the removal of self-set trees, bramble and ivy growing up to the bottom of the first floor level.
Wild flowers are introduced where possible to increase biodiversity and add colour to estates.
Report a grounds maintenance problem
Trees
Trees in communal areas of housing estates are inspected every 3 years to make sure they are healthy and not a safety risk.
All tree works, identified during inspections are completed within 6 weeks.
Trees will only be pruned when the survey identifies a need to do so. Read the policy for tree pruning works.
Report a tree problem on a housing estate
Japanese knotweed
The council offers a treatment programme for Japanese knotweed if found on council-owned housing estates, alleyways and gardens.
Report Japanese knotweed on council land
Domestic rubbish and recycling
Greener Ealing collects household rubbish, dry mixed recycling and food waste on a scheduled basis.
Put your rubbish down the chutes or in the bins and only put recyclable materials in the recycling bins.
Do not put builders waste or garden waste in the rubbish or recycling bins.
Fly-tipping
Request a bulky items collection for any large items like furniture and mattresses.
If a fly-tip is reported, we aim to clear it within 3 working days. This may take longer if specialist removal or extra help is needed.
Do not dump bulk or household rubbish anywhere on our estates.