External maintenance

Estate cleaning including hard surface areas  

Greener Ealing carries out litter picking weekly on all communal external areas of the council’s housing estates with a deep clean every fourth week.

Communal areas will be cleared of litter. Weeds and moss will be removed from hard surfaces as part of deep cleaning, where possible to do so without damaging surfaces. Caretakers will add to the litter picking service where time allows.

What you can do to help: Take pride in your estate by not dropping litter, and tell us when the estate is dirty or litter is building up in an area.

Report a litter or street cleaning problem

Graffiti

We aim to remove at least 90% of graffiti by the end of the following working day if reported by 4pm. 

What you can do to help: Take pride in your estate by reporting all incidents of graffiti online.

To report vandalism or damage, call our contact centre on 0800 181744.  

Grounds maintenance

We look after the gardens of estates, stand-alone blocks, verges along roads running through estates and larger open areas that are within the estate boundaries. There is a regular maintenance of grass, shrubs and hedging, the removal of self-set trees, bramble and ivy growing up to the bottom of the first floor level. Where possible, wild flowers have also been introduced to increase the biodiversity of the local area and to bring some colour to estates.

Report a grounds maintenance problem

Trees

Trees in communal areas of housing estates are inspected by the council’s tree service on a three-year cycle to make sure they stay in good health and are not a health and safety risk. All tree works, identified during the routine inspection are sent to a contractor to complete within six weeks of the order being raised. Trees will only be pruned when the survey identifies a need to do so. Read the policy for tree pruning works

Report a tree problem on a housing estate

Japanese knotweed

The council offers a treatment programme for Japanese knotweed if found on council owned housing estates, alleyways and gardens of individual properties.

Please let us know if you find Japanese knotweed on a council housing estate, in a communal area of a block of flats belonging to the council or are a council tenant/leaseholder and find it in your garden or an alleyway leading to it. 

Report Japanese knotweed on council land

Domestic rubbish and recycling

Greener Ealing collect rubbish and recycling on a scheduled basis.

What you can do to help: Put your rubbish down the chutes or in the bins. Only put recyclable materials in the recycling bins, cleaning items out before throwing them out and breaking down boxes to reduce the room taken up. 

Fly-tipping

If you have large items such as furniture, mattresses, white goods, etc please request a bulky items collection to remove up to eight individual items in a single collection. Leaving them in a communal area of on an estate is fly-tipping and you can get a Fixed Penalty Notices (FPN) for doing this. 

Greener Ealing remove small fly-tips across our housing estates on the scheduled day of cleaning. The estate services team removes additional fly tipping from our  estates. If a fly-tip is reported, we aim to clear it within three working days. This may take longer if specialist removal or extra help is needed.

What you can do to help: Arrange collections of your own bulky waste. Tell us about any fly-tipping. Please try and give us as much detail about those responsible as possible, for example, a vehicle registration number.

Do not dump bulk or household rubbish anywhere on our estates.

Report fly-tipping on a housing estate