Why your business rates bill may not show your new relief yet
Your business rates bill dated 20 March 2026 for 2026/27 was created as part of our annual billing process in mid March. At that time, we used the information we had on your account then. We are now in a period before the new financial year begins on 1 April 2026, during which updated bills will not be issued. Any changes to your balance due to relief will be applied to your account and a revised bill will be issued after 1 April 2026, with your instalments recalculated automatically. You will not be asked to pay more because of this temporary delay.
Business rates (or non-domestic rates) are taxes collected by local authorities from the occupiers or owners of most non-domestic properties to help pay for local services. More information can be found on the business rates information pages and in the explanatory notes from the government - these form part of your demand notice.
You may be able to get business rates relief. There are a number of reductions that can reduce the amount you have to pay.
My Account
Customers can now manage their business rates account online on the council’s online portal, My Account
It’s easy to register. Simply, use the online key on the front of your most recent business rate bill. Find out more about how to register for My Account
Service update
Many of our staff are now working remotely. Please help us to process your request as quickly as possible during this time by providing your documents electronically.
Please email your documents to businessratesteam@ealing.gov.uk clearly stating your enquiry and your reference number in the subject line. Please ensure all emails include your full name and address. We will accept clear photographs of documents taken on a smart phone.
Please do not send hard copies of documents through the post.
