Contact us: Council housing

Call us Monday to Friday, 9am to 5pm

Anti-social behaviour
Telephone: 0208 825 5994
Email: safercommunities@ealing.gov.uk 
Emergency out-of-hours: 0208 825 5000

Complaints
You can make a complaint via My Account

Caretaking services
Telephone: 0208 574 7385
Email: estateservices@ealing.gov.uk

Get involved
Telephone: 0208 825 5086
Email: residentinvolvement@ealing.gov.uk

Home ownership (major works and service charge general enquiries)
Telephone: 0208 825 7515
Email: homeownership@ealing.gov.uk

Home ownership (service charge and major works payment enquiries)
Telephone: 0208 825 7846
Email: homeownership@ealing.gov.uk

Home ownership (general leasehold enquiries and right to buy)
Telephone: 0208 825 5583
Email: homeownership@ealing.gov.uk 

Rent enquiries
Telephone: 0208 825 8447 
Email: housingrents@ealing.gov.uk

Rent payments
24/7 payment line: 0300 456 0545 
Pay online or contact your rents officer

Repairs and maintenance
Report communal and home repairs online
Telephone: 0208 825 5682 or 0800 181 744

Tenancy enquiries
Telephone: 020 8825 5387
Email: tenancymanagement@ealing.gov.uk