Customer services standards
Customer services standards by service
Find out about our specific customer service standards by service.
Adults services (pdf)
Blue badges and freedom passes (pdf)
Building control (pdf)
Complaints (pdf)
Housing and council tax benefits
Highways (pdf)
Local land charges (pdf)
Parking services (pdf)
Parks, open spaces and trees (pdf)
Planning and planning enforcement (pdf)
Registrars (pdf)
Repairs and adaptations service/home improvement agency (pdf)
Street services: Street cleansing, refuse and recycling, street trading (pdf)
Pages in Customer services standards
- Introduction
- Customer service principles
- Our commitment to you - Ealing Council Customer Charter
- You are here: Customer services standards by service
- The best times to contact us


