Ealing Council is a licensed waste carrier. We can take the responsibility of getting rid of your waste, so let us take care of your business waste management by collecting and disposing of your waste in the correct way.
There are other business waste collection companies available, but you must make sure they are licensed to collect your waste. You can find helpful information on the disposal of business waste on the GOV.UK commercial waste pages
All businesses have a legal duty of care to dispose of trade waste.
Your business rates do not include the collection of your business waste.
- Waste bins
- Waste sacks
- Cardboard recycling labels
- Waste recycling (sacks only).
The amount you will pay depnds on the volume of waste your business produces and the container types (bins or sacks) you need. One of our business waste executives will quote you for the cost of your business waste collections. You can set up a monthly or quarterly direct debit, or you can choose to pay the full amount up front. The payment includes all costs and there will never be any surprise, such as additional fees for bin rental, duty of care charges, which other waste carriers may charge (please check all quotes carefully for a fair comparison).
If you want to use waste bins, we may need to visit to see which bin is suitable and to check the access. We will then be able to give you a quote for your business waste collections. You will get a contract and a waste transfer note, which you will need to sign. Once we have received your forms, we aim to get your bins delivered to you within five working days.
Bins provided by the council remain our property. If the bins are lost or damaged, you will need to pay for a repair or replacement.
If bins are not right for your business, we can offer a sack collection. This service is operated on a 'pay as you go' basis.
Report a missed collection
If we have missed your business waste collection, please call the customer services team on 020 8825 6000.
The following waste is not collected as part of our business waste collection:
- Large bulky items
- Garden waste
- Fly tipping
- Clinical waste
- Hazardous waste
Changing your agreement
If you are an existing business waste customer and would like to change your agreement please email firstname.lastname@example.org or call on 020 8825 5333.
Ending your agreement
If you want to end your business waste agreement you need to tell us in writing. Email email@example.com at least 30 days before you want the agreement to end. In your email please confirm your business waste account number, your name, the business name and address. Please tell us that you want to cancel your agreement and the date you want it to end.