Resilience services
The Crisis and Resilience Fund will also help us improve the resilience of our residents. We want to make sure that as well as responding to the immediate crisis, we can also offer some longer-term support to help avoid similar crisis’ in the future.
To do this, the council may offer a variety of resilience support as well as, or instead of, a crisis payment. In some cases we may ask you to engage with this support as a condition of making a crisis payment.
Help with money, bills and skills
If you are worried about money, bills or everyday costs, support is available across the borough.
The council is working with trusted local organisations. This makes it easier for you to get free and confidential support.
Support can include:
- checking you are getting all the money you are entitled to
- help managing bills or debt
- advice about housing or staying in your home
- support with work, skills or getting online
Help is available in person, by phone or online.
Local organisations offering support
Different organisations offer different types of support. Find out what help is available and contact them directly.
Age UK Ealing
Age UK Ealing’s Digital Inclusion service provides free digital skills support for residents aged 50 and over, helping them to build confidence online, access essential services and maintain social connections. Support is available through five community-based hubs located in libraries and community centres across the borough.
Phone: 020 8567 8017
Centre for Armenian Information and Advice
Support for Armenian residents and the wider community. It offers one-to-one and group advice on money, housing and employment. It is based in Acton and supports people across the borough.
Phone: 0208 9924621 or email info@caia.org.uk
Community Activities Project Ealing (CAPE)
Support for adults with mental health needs. It offers one-to-one advice, help managing money and programmes to build financial confidence. It also provides ongoing support and advocacy.
Phone: 020 8896 2552
Contact Ealing
Support for families of children with additional needs aged 0-25 years old. It provides tailored, preventative financial advice and support in partnership with local schools and community partners. It also offers workshops, drop-ins and one-to-one support across the borough.
Phone: 020 8840 6870 or email ealing@contact.org.uk
Crosslight Advice
Free and confidential support for people facing financial difficulties. It offers advice on debt, benefits, budgeting, and help managing bills. Support is available through workshops, mentoring, face to face or telephone appointments and drop-ins across the borough.
Phone: 0300 373 1180 or email ealing@crosslightadvice.org or use the Crosslight online referral form
Ealing Law Centre
Specialist advice and representation for residents with housing or immigration issues. It also helps with forms and practical support to stay in your home. Services are based in Hanwell and Southall.
Ealing Law centre contact form
Golden Opportunity Skills
Support for low-income households. It offers help with money, employment and building skills. Support is available through one-to-one sessions and workshops in West Ealing and across the borough.
Phone: 020 8571 9529 or email admin@gosad.org.uk
Home-Start Ealing
Support for families with young children. It offers home visits, group sessions and practical help with day-to-day pressures. It is based in Hanwell and works across the borough.
Phone: 020 8842 1617
Nucleus Legal Advice
Support for vulnerable residents, including families and disabled people. It offers advice on benefits, money and debts, housing and managing everyday costs. It provides ongoing casework support from West Ealing and by phone or online.
Phone: 020 7373 4005 or email info@nucleus.org.uk
Your Voice in Health and Social Care (Ealing Carers)
Ealing Carers provide practical and emotional support to unpaid carers, empowering them to actively manage the challenges they face. Support includes information and advice, benefits support, help with finances, peer group support, wellbeing activities, training and digital skills. It also offers training, home visits and group sessions across the borough.
Phone: 020 3137 6194 or email info@ealingcarers.org.uk
