If you are finding it hard to pay your council tax, do not worry, we are here to help.
Talk to us early, the sooner you get in touch, the more we can do to help.
You may be able to get money off your bill with housing benefit or council tax support, or discretionary council tax discount.
We may also be able to change how and when you pay.
Make payments easier
Paying by direct debit (automatic payments from your bank) can help as it:
- saves time
- helps you avoid late payment letters
While we check your application
If you have applied for housing benefit or council tax support, you still need to keep paying each month. Not all applications are successful.
Find out what happens if you do not pay your council tax
Financial advice
- The council offers various sources of financial help and advice
- Confidential debt counselling is available from Citizens Advice Bureaux (CABs). The location of your nearest CAB and further information can be found on the Citizens Advice Bureau website
- If you are experiencing financial difficulties you may wish to contact StepChange Debt Charity who are a free debt advice organisation offering help and solutions to anyone struggling with their debts. Please visit their website at www.stepchange.org or alternatively contact them free from mobiles and landlines on 0800 138 1111. This line is open Monday-Friday between 8am-8pm and Saturday between 8am-4pm. When contacting 'StepChange', please mention that you have been referred by Ealing Council.
