Ways to pay your service charges

Direct Debit

The easiest way to pay is by direct debit. The money comes straight from your bank account automatically. If your monthly charges change, we will let you know first and then update the payment amount with your bank. This means you do not need to do anything.

Set up a direct debit

Standing order

Your bank will automatically take the money from your account monthly and send it to us. When your service fee changes, usually in April, you'll need to update the payment amount with your bank. If you use online banking, you can set this up yourself.

Pay by standing order

By telephone

Call 020 8825 5583 24-hours-a-day, 7 days a week to pay by card.

We accept:

  • Mastercard
  • Visa credit and debit cards
  • Delta
  • Maestro

Online or telephone banking

Pay through your bank using these details:

  • account number: 02390175
  • sort code: 30-00-00
  • reference number: your service charge account number
  • bank name: Lloyds Bank Plc

Online card payment

You can pay your service charges online using your debit or credit card through our safe payment system. All your payments will appear in your personal payment history as proof.

Pay your service charge online 

BACS payment

Send us a remittance document, when making bulk BACS payments, to show how payments are split across accounts.

Send a remittance

Refund or credit transfer

You can:

  • get money back from a credit balance on your service charge account
  • move credit between your service charge and major works accounts

Request a service charge refund or credit transfer