5pm Fri-8am Mon: you will not be able to apply for DHP or Ukrainian payments and My Account council tax and benefits forms will be offline. Sun 9am-5pm: the website and all forms will be offline.
The Sheltered Housing Service Standard sets out what you can expect from our housing services in relation to response times and the standard of service you should receive.
Sheltered housing is a type of affordable and supportive social housing for people 55 or older with a disability, or residents aged 60 or over, who want to live independently.