Food Hygiene Rating Scheme

Right to reply

The right to reply means you can explain how you have worked to improve your food hygiene standards since an officer’s inspection. You can also explain any unusual circumstances which might have affected your rating.

It is not an opportunity for you to complain or criticise the officer or process.

If you wish to make a right to reply, you should complete a right to eply form. There is no deadline for this, and you can submit your right to reply at any time up until your next inspection. We have the right to edit your comments to remove any offensive, inaccurate, or irrelevant remarks. Ealing Council will then publish your reply along with your rating online to the Food Standards Agency website.