Information for businesses
Food business owners can appeal against their food hygiene rating within three weeks of their inspection, if they consider that the food hygiene score is unjust.
Food business owners also have a right to reply. They can give a written explanation of the actions taken since they received their food hygiene rating to rectify non-compliance or of mitigation for the circumstances at the time of the inspection. The FSA will publish the explanation online with the food hygiene rating.
Food business owners can formally request a re-inspection in order to demonstrate improvements to the original food hygiene inspection and therefore improve their score. A charge of £232 will be made.