Early Help Assessment and Plan (EHAP)

How to start using the EHAP

EHAP registration process for professionals

You must contact the family information service (FIS) to confirm whether an EHAP already exists for a child, young person or their siblings, even if you think there may not be an active EHAP. Please contact the FIS with the following details to carry out preliminary checks.

Information required for a preliminary check:

  • child's name
  • date of birth
  • address
  • sibling details - name and date of birth
  • your complete contact details - an email signature is sufficient provided it contains your telephone number, full name, job role and organisation

The information can be sent to the FIS in the following ways:

  • telephone: 020 8825 5588 (9am to 5pm)
  • email: EHAP@ealing.gov.uk - when using email please make sure it is secure

Preliminary check results confirmed

An FIS officer carries out preliminary checks and responds via email to confirm the outcome. You will either be asked to register the EHAP or directed to the lead professional of an existing EHAP.

Failure to carry out preliminary checks could result in the unnecessary completion of an EHAP for a child were one already exists. This duplicates work and undermines the transparent, multi-agency framework.

Registering an EHAP

Once the EHAP initiator comments and identifying details have been competed, the EHAP can be registered and a unique EHAP registration number will be issued.

There are a number of ways to register an EHAP:

  • email a copy of the EHAP securely to EHAP@ealing.gov.uk and the EHAP registration number will be emailed
  • telephone the FIS and an information officer will take the EHAP registration details over the telephone and issue the EHAP registration number
  • telephone 020 8825 5588 (9am to 5pm) - please be aware option 3 is quite time consuming so we recommend registering through option 1 or 2

Open and active EHAPs

The FIS holds a central record of all EHAP registration details. However it is the responsibility of the lead professional to contact the services outlined in the action plan, copy them in on the EHAP and start the process of accessing services to help and support the family.

It is important to keep the EHAP progress updated.

FIS needs to be informed of the following:

  • team around the family (TAF) meeting dates
  • attendees (names and roles) only
  • lead professional (LP) changes - unless indicated otherwise, the EHAP initiator will be registered as the current lead professional
  • closing an EHAP - stating the reason for closure having completed an 'action plan review' and ticking the relevant box on that page.
    • a copy must be sent to the FIS of your closed EHAP by either secure email to EHAP@ealing.gov.uk or by registered post to Family information service, 2/SE/14 Plum, Perceval House, 14-16 Uxbridge Road, Ealing W5 2HL