Ealing Children’s Integrated Response Service (ECIRS) is the single point of entry for all referrals where there is a need for support, or where there are specific concerns about the welfare of a child or young person.
All professional referrals and self-referrals in Ealing for both urgent and non-urgent cases, including for families wishing to self-refer to SAFE are referred via ECIRS.
A single point of entry provides an effective way of ensuring a child gets the right help at the right time as soon as a concern is raised. It also reduces the need for information sharing between different services which guards against children ‘slipping through the net’.
If at any time you become concerned that a child has been harmed or is at risk of harm – call ECIRS immediately on 020 8825 8000 (24 hours for emergency calls).
When an individual first calls ECIRS they will speak to a business support officer who will get an overview of the enquiry. In the case of a safeguarding referral, the caller has the opportunity to speak to a social worker who will note the concerns and advise the next steps.
How to make a referral
Referrals can be made by telephone on 020 8825 8000 or in writing to:
Ealing Children's Integrated Response Service
2nd Floor blue area
14-16 Uxbridge Road, Ealing, W5 2HL
Referrals can also be made by fax on 020 8825 9127