Residents survey 2024
The residents survey provides representative views of residents' satisfaction with their local area, the council, and its services. The results from the survey inform the council's organisational improvements. It also recognises the contribution of residents, service users and communities in achieving the council's key themes and priorities.
Method
Between October and November 2024, a representative sample of 1,275 of the borough's residents (18 years and over) were interviewed by Lake Market Research, an independent research agency. Interviews were carried out face-to-face at the doorstep across the borough at randomly selected locations. Quotas were set by age, gender and ethnicity within each ward, and data was then weighted to make sure the results were representative of the borough’s population.
What you said
The results are representative of residents' views covering satisfaction with and attitudes towards the council, its services and the local area.
Further information
For more information, please contact the research and consultation team, email: research@ealing.gov.uk