What can equipment help me with?
Using the right equipment helps many people to live independent and active lives. There is equipment available to help you with all aspects of life, including:
- hobbies and leisure activities
- bathing
- stairs
- getting in and out of bed or a chair
- mobility
- cooking
- getting dressed
Where can I buy equipment?
Most people are able to access the equipment they need affordably on the high-street, or from online retailers. You can purchase equipment from:
- local providers listed on CarePlace
- pharmacies
- high street shops including Argos and Boots
- specialist equipment and mobility shops
as well as many other high-street and online shops.
Equipment from Ealing Council
Our daily living equipment is provided through NRS Healthcare, following an assessment of your needs by social services or the NHS.
If you have equipment from NRS Healthcare and have any questions or problems with please call 0300 100 0253 or email enquiries@london.nrs-uk.net.
Cyber incident
Important update Friday 17 May 2024
We have been alerted to a cyber security attack on NRS Healthcare, a third-party organisation that provides health and care equipment for residents across the London borough of Ealing and other local authorities across the UK.
NRS provide equipment such as hospital beds, hoists and grab rails that support independent living and are supplied to residents through by Ealing Council , West London Trust and other healthcare providers operating in the borough.
We do not currently know the extent of the security breach or if any personal data has been obtained. We are working alongside our partners to liaise with NRS about the cyber-attack, and our data protection teams will be closely monitoring the situation to establish what data, if any, is leaked.
The safety and security of our residents is our top priority and if we are made aware of any identifiable data being published, we will work closely with the Information Commissioner’s Office (ICO) to take any steps we can to support service users.
As a safeguarding measure, we would encourage service users to be extra vigilant with any phone calls, emails, or visits from people they do not know, who may be attempting to scam personal details. Any official contacts will always be happy to provide identification when asked.
Anyone who is concerned or would like further information, either for themselves or for a family member or friend, can contact NRS Healthcare DPO@nrshealthcare.co.uk