Request a lost penalty charge notice number

Use this form if you have lost your parking ticket, also called penalty charge notice (PCN), and need the PCN number to pay or challenge it

Before you start

Do not use this form if you already have your PCN number. 

You will need

  • Vehicle registration number, make, colour and model
  • Reason for the PCN.

What happens next

If found, you will be able to view your PCN number within three working days. Please check My Account for updates.

We will contact you if we cannot find the PCN number and need more information. 

This form should take approximately five minutes to complete. 

Request a penalty charge notice number