Reception
Customer Services Centre, Perceval House, 14-16 Uxbridge Road, Ealing W5 2HL
Opening hours: Mon-Fri, 9am-5pm
Urgent parking enforcement requests
Office hours: Mon-Fri, 9am-5pm, tel (020) 8825 6677
Out of Hours (including weekends), tel: (020) 8825 5000
Penalty charge notices (PCNs)
PCN payments and information, tel: (020) 8825 6565
Post: Ealing Council, PO Box 46264, Ealing, W5 2UN
Office hours: Mon-Fri, 9am-5pm
All representations against the issue of a PCN must be made in writing.
PCNs cannot be contested or amended over the phone.
General enquiries excluding PCNs
Tel: (020) 8825 6677
Email: parkingservices@ealing.gov.uk
Post: Ealing Council, Parking Services, PO Box 46264, Ealing, W5 2UN
Office hours: Mon-Fri, 9am-5pm
Parking services offer a call back service in relation to general enquiries (not PCNs). If you require a call back, please leave a message under the applicable option and a member of the team would call you back.
Transport
Transport strategy - planning, procedure, consultation and legislation
Email: transport_services@ealing.gov.uk
Highway services
Highways management - implementation of parking restrictions and controlled parking zones
Tel: (020) 8825 6000
Email: HighwayServices@ealing.gov.uk
Make a complaint
Email: complaintsparking@ealing.gov.uk
Please note PCNs cannot be contested via the complaint parking email.