Freedom Pass

Older persons applications

Residents aged 60 years or over need to apply online at www.freedompass.org

Disabled persons applications 

For a disabled persons freedom pass application, print out and complete the Freedom Pass application form. Please make sure you have read the guidance notes before completing the application.

You will need:

• Proof of your identity
• Proof of your address
• One colour passport-sized photograph.

If you are applying under the category 'would be refused a driving licence other than on the grounds of persistent misuse of drugs or alcohol' then you must send a fitness to drive form. This should be completed by a medical professional.

Once you have filled in the application form, please attach the supporting documents and photograph and return it to:

Email: csprocessing@ealing.gov.uk

Or

Ealing FP
PO Box 68276
London W5 9LQ

What happens next

Applications take roughly four to eight weeks to process from the date all documents have been received. If your application is approved, the pass will be posted to your home address within ten working days.

If your application is unsuccessful, we will write to you to explain why.  

Change of address

All changes of address should be sent with proof of address by post to London Councils, who manage the Freedom Pass database. Pass holders are advised to ring 0300 330 1433 (local call rate) or email info@freedompass.org. If we do not hold your correct address, residency checks may lead to your pass being cancelled.

For more information visit the freedom pass website

Lost, stolen or damaged pass

Freedom pass holders can ask for a replacement pass online. Pass holders can send their request on the London Councils website.

Freedom Pass holders who lose or damage their passes will be charged £12 for a replacement.