Order a container

There are different containers for recycling and garden waste collections. You can order containers from the council.

Containers for kerbside homes

If you live in a property with a front boundary you will have mixed recycling collected from a blue wheelie bin and food waste collected from a small green food waste bin. Some properties are unsuitable for wheelie bins and instead have mixed recycling collected from green boxes. Read the recycling service guidance on what items we will collect.

Need an extra rubbish bin?

If you have more rubbish than will fit in your bin, you can request an additional bin by calling customer services on 020 8825 6000.  A customer service agent will take your details and a request will be passed to a member of the waste and recycling team who will assess your needs before making a decision.  

Need a replacement wheelie bin, food waste bin or green box?

You can request replacement containers if your container is damaged, lost or stolen.  Please note if you need to replace your rubbish bin there is a charge of £50 or £70 depending on the size, recycling containers remain free of charge.  Please do not use this form to buy extra rubbish bins. We hold records of the correct number of bins at each property and additional bins will not be emptied without prior approval.  

Garden waste containers

You can also order garden waste containers by subscribing to the garden waste collection service. There is a charge for this service.

If you are subscribed to the garden waste service, you can request a replacement bin or sacks if they are damaged or lost. To do this, call customer services on 020 8825 6000 (Monday to Friday 9am-5pm).

Recycling in flats

If you live in a flat above a shop or in an estate you will use either the mixed clear sack recycling service or communal recycling facilities. You can check online for recycling services available at your property.

To order new containers for your flat you will need to contact customer services: 

Telephone: 020 8825 6000 (Monday to Friday 9am-5pm)

Please note that bins can take up to 10 working days to be delivered.