Mediation service
If you are having noise problems with your neighbours, mediation can help you resolve the difficulties.
Ealing Council works in partnership with the local charity, Ealing Mediation Service (EMS).
EMS is not part of the council. It is independent, neutral, confidential, and free to the borough's residents.
EMS has professionally trained community mediators available across the borough. They will first meet separately with those involved in a dispute, either in person or by video conference, and then where appropriate bring those people together to talk, listen and resolve their differences. If your neighbour does not want to be involved in mediation, EMS may offer you a one-to-one session. This is where a mediator will help you consider what you can do next to improve the situation and move forward.
You can learn more about mediation and ask to be referred by speaking to the safer communities team. Alternatively, contact EMS directly:
Telephone: 020 8575 9500 (answering service, you will receive a call back)
Email: administrator@ealingmediation.org.uk
Website: www.ealingmediation.org.uk