Our zero tolerance statement is:
We are dedicated to ensuring that all residents and service users are treated with respect and courtesy. We expect that our staff and those working on behalf of the council will be treated similarly.
We do not tolerate any form of abuse, aggression, discrimination, or violence towards our staff.
If such behaviour occurs, we may need to take one or more of the following steps to ensure a safe and respectful environment:
- report the incident to the police
- limit communication to specific channels
- restrict access to Ealing Council premises
- withdraw certain services