Accessibility statement

We aim to make this website easy to use and accessible for everyone.

Plain English 

We aim to use plain language and avoid unnecessary jargon and acronyms on this website. There are pages or documents, such as planning documents or council reports, where complex or technical language is often necessary and used. 

We have set up tasks and transactions to be as straightforward as possible. 


  • The site has been tested in the following browsers: 
    • IE8 (basic) and above 
    • Chrome 
    • Firefox 
    • Safari 
    • Android 
    • IOS
  • The browsers that support My Account:
    • Chrome 
    • Edge
    • Firefox 
    • IE8 and above
    • Safari Chrome
    • Find out more 

Making your computer work for you 

There are many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you. 

The AbilityNet my computer my way guide has helpful advice on customising your computer. 

Changing your font size and colour 

If you do have problems with the default colours and font sizes on the site it is possible to change these settings so all web pages are displayed in a larger typeface and clearer colour scheme. 

Change colours and fonts 


Adobe Acrobat - PDF documents 
Some documents on this website are available in PDF format. You need to have Acrobat Reader installed on your computer to view these documents. The reader is free to download from the Adobe Reader download page. 

Adobe provides advice on accessibility for those who have difficulty viewing documents in PDF format. 

Tell us what you think 

Contact us if you have trouble using our website - this will help us to make improvements.