Homelessness

If you are homeless or at risk of homelessness and you wish to apply for assistance from Ealing Council, you can register an application with us. Applications are monitored daily during normal working hours, 9am to 4:30pm, Monday to Friday, excluding bank holidays.

If you make an application, one of our team will be in contact with you within two working days, or sooner if it is an urgent application.

If you are unable to complete an online application owing to an emergency, such as fire, flood or risk of violence, or because you have a disability that means you struggle to use a computer, please contact us on 0208 825 8888.

Housing advice

• to discuss a case currently being dealt with by a housing solutions officer, contact your officer directly by email or on their direct line
• if you have a query about homelessness or need assistance with an existing homelessness application and your officer is not available, email HomelessnessAdvice@ealing.gov.uk or call us on 0208 825 8888.
• do not go to Perceval House without an appointment - you will not be able to access the building 
  • if you require an appointment, please contact us to arrange this by speaking to an officer or calling on 0208 825 8888

Email address

Please note that the EmergencyHousing@ealing.gov.uk email address will be deactivated from from 5 August 2024. Emails will not be monitored.