Use this form if you want to dispute a decision about your housing benefit or council tax reduction.
You can use it to:
- ask us to explain a decision
- ask us to look at the decision again
- appeal to an independent tribunal
Before you start
You should read your decision letter carefully. It explains:
- what decision we made
- how we worked it out
- what you can do next
In most cases, it is quicker to ask us to explain or review the decision before you appeal.
You should send this form within one month of the date on your decision letter.
If it is late, you can still apply, but you must tell us why. We may not be able to accept your appeal.
For details on how Ealing Council processes personal data, read our privacy notice
You will need
- your benefit reference number (it is on the benefit letters we send you)
- the date of the decision you are challenging
- details about why you think the decision is wrong
- any supporting information or documents (if you have them)
You can also send evidence later if you do not have it now.
Uploading supporting documents
We may ask you to upload some documents.
- accepted file types: Word (doc, docx), Acrobat (pdf), OpenDocument text (odt) Plain text (txt, rtf)
- we also accept photos taken on phones and tablets and the following image file types: bmp, gif, jpeg, png
- Zip and Excel (xls) files cannot be uploaded
What happens next
If you ask for an:
- explanation or review - we will look at the decision again and write to you
- appeal - we will review the decision first, then send your case to an independent tribunal if it does not change
Filling in the form
- You cannot save the form and come back later. Each page will time out after 20 minutes. If you need more time, prepare your answers before you start the form. This helps make sure your information is not lost.
- Copying and pasting answers into a form can cause an error. If pasted from Microsoft Word or PDF, these characters may show an error -.,'"£#:;=/\()?&+@!