Complete this form if you are a council tenant and need to tell us about a damp and mould problem in your Ealing Council property.
Before you start
Only complete this form if you rent from Ealing Council.
If there is a severe case of damp and mould please call us on 020 8825 5682.
You will need
- a contact name, email address and phone number
- the property address in full
- room or area where the damp or mould is
- photos of the damp and mould problem (if you have any)
Uploading supporting documents
You will be asked to upload some photos of the damp and mould problem you are experiencing.
Accepted file types:
- Word (doc, docx), Acrobat (pdf), OpenDocument text (odt) Plain text (txt, rtf)
- we also accept photos taken on phones and tablets and the following image file types: bmp, gif, jpeg, png
- Zip and Excel (xls) files cannot be uploaded
- the maximum total upload size is 20MB for all files
What happens next
Once you have submitted this online form, we will contact you to talk about the problem. We aim to get in touch with you within 2 working days.
Filling in the form
The form cannot be saved and each page will time out after 20 minutes. If you think you will need more time, prepare your answers before you start the form. This helps make sure your information is not lost.
Copying and pasting answers into a form can cause an error. If pasted from Microsoft Word or PDF, these characters may show an error -.,'"£#:;=/\()?&+@!