Access to devices
There are PCs with access to the internet, scanning and printing facilities in all of Ealing's Libraries. If you need extra support, drop into one of the Community Hubs where a member of staff can help.
Residents can donate unused devices to be securely wiped, recycled and passed on to those who need them. There are donation points across the borough.
Occasionally, the council or voluntary sector organisations get supplies of devices that can be given out to residents who do not have one. Currently there are no schemes in place but any that happen in the future will be highlighted here.
Getting connected
Get free mobile data - The council's four Community Hubs are registered data banks and can give away free data sim cards to those who qualify.
Social tariffs
Social tariffs for cheaper broadband and data - if you are on a low income, you could be paying less for your broadband or mobile phone bills.
Residents can access free Wi-Fi in all of Ealing's Libraries.
Developing digital skills
Learn Ealing offers a range of digital skills courses to suit all levels. Many of the courses offered are free, so find one that suits you.
Learn my way is a free online platform that supports people to learn essential digital skills. The website offers bitesize digital learning that supports people with the basics including using your device, starting to go online, staying safe and using email; through to working online, using social media and managing your health and money online.
Access small and medium business support through Vodafone's V-Hub. Discover how to take the next step on your digital journey. V-Hub offers free 1-1 guidance and evolving tools and training including tips on how to work better remotely and defend against ransomware and phishing attacks.
If you are a Lloyds Bank or Royal Bank of Scotland customer you can take advantage of their 1-1 free digital skills training.
Age UK offer 1-1 drop in sessions and a six week programme for both beginners and improvers aged over 50.
If you have a visual impairment, the Middlesex Association for the Blind offer free home visits to support people to get connected and improve their IT skills.
There are drop in digital session for adults every Friday, 10am to 11am at Acton Library.
The Community Support Directory is a good resource to find out about digital support close to home. Search for 'digital training'.
Staying safe online
If you are new to the internet, or even if you are not, it is important to stay safe online.