If you have an essential user permit, you can renew it online.
Before you start
You must renew your permit before it runs out. If it has expired, you will need to apply for a new one.
The only payment accepted for this application is an internal journal form. Renewing an essential user permit costs £400.
You will need
- Business case
- Approved internal journal form.
Uploading supporting documents
You will be asked to upload the business case and the internal journal form.
- accepted file types: Word (docx), Acrobat (pdf), Excel (xlsx), Plain text (txt)
- zip files cannot be uploaded
- we also accept photos taken on phones and tablets and the following image file types - jpeg, gif, png
- there is a maximum individual file size per document of 50MB
What happens next
You will get a renewal confirmation in My Account, within 10 working days. You can continue to park in the controlled parking zone once the renewal of your permit has been confirmed in My Account.
Vehicle specific permits are virtual (paperless), so you do not need to display anything in your vehicle.
Permits that are not for a specific vehicle registration number (sometimes known as ‘various’) will be printed to be collected by staff or posted to the address you gave on the form. Please do not park in the controlled parking zone until you have received your permit.
This form should take approximately three minutes to complete.