How to make a report

If you are being hurt, or were hurt in the past, it is important to tell someone. You should also speak up if you think someone else is being hurt.

You can:

Social services will take all reports seriously and act quickly.

If you are in danger, call the police on 999.

Most of the time, your information will be kept private. Sometimes it may be shared with other professionals to help keep people safe.

If you are worried about an adult

A safeguarding concern is when someone thinks an adult may not be safe.

This could be when someone:

  • is being hurt or treated badly
  • is at risk of being hurt
  • cannot protect themselves because they need care or support

How to report a concern

Anyone can report a concern, including members of the public and professionals.

Find out why you may need to make a report

To report a concern about an adult call 020 8825 8000 or email sscallcentre@ealing.gov.uk

Report a concern online

People in positions of trust

There is special advice if the concern is about someone in a trusted role, like a worker or carer.

Managing safeguarding allegations against staff: policy and procedure (NHS England and NHS Improvement)

Making safeguarding personal

Making safeguarding personal means that adults are:

  • encouraged to make their own decisions
  • provided with support and information to do so

People have the right to independence and to make decisions about their own lives.