Retail rate relief

You could qualify for retail discount if your business is: 

• a shop, restaurant, café, drinking establishment, cinema, live music venue, hotel, guest and boarding premises, self-catering accommodation, used for assembly and leisure 
• in England 

You can receive a retail discount on top of any other business rates relief for which you may be eligible. 

Entitlement to relief is up to a maximum of £110,000 cash cap, per business. 

The retail discount scheme does need to comply with the UK’s domestic and international subsidy control obligations. 

Before you start

Apply if:

• you are not getting the retail discount already, as the discount is usually given automatically
• your business property is not empty

You will need

• business rates account number

What happens next

We will either reduce the bill or let you know why we can’t. 

We aim to give you an answer within 20 working days. Please check My transactions for updates.

Email businessratesteam@ealing.gov.uk to apply for retail relief.