When it is appropriate to make a referral to adult social care?
It is appropriate to make a referral for an adult social care assessment when:
- An individual is struggling with daily living tasks and has not been able to make improvements by accessing community support or equipment available on the high street.
- An individual wants to make changes to their life and is not able to do so by themselves or with the help of a carer / family / friends.
It is not appropriate to make a referral for and adult social care assessment when:
- An individual has not yet taken any steps to make the improvements they want to and is able to do so or has a carer / relative / friend who could help them to do so.
- The individual is happy with their life and their ability to carry out daily living tasks to a standard they are happy with.
In this case the individual would benefit from advice and information:
- You can find out about community support available in Ealing on CarePlace
- Lots of equipment can be purchased cheaply on the high street, in particular from pharmacies.
How to refer to adult social care
If you are referring from a GP surgery, are a community coordinator or a social prescriber, you should use the form in SystmOne.
All other referrals should be made to the social care Advice and Referral Centre by:
- Completing a referral form:
- Contacting the centre on 020 8825 8000
Before making a referral to adult social care for someone else, you need to gain their consent to do so. If you are not able to gain consent you should explain why it is still suitable for you to make the referral.