If you have a valid resident's permit and change your vehicle, (for example, you sold your car and bought a new one), you can log into your online parking account to update your vehicle details.
Before you start
Once logged in, there will be an option to ‘view’ your permit.
Click on the option, you will see a tab to ‘change vehicle details’ - you will be able to update your vehicle information there.
If your vehicle is newly registered, you may not be able to change the vehicle on your permit.
Call 020 8825 6677, select option 5, and then 3. Leave a clear message with your name and contact details.
A parking service officer will usually call you back on the same day.
Cost
To change a vehicle costs £10.
You will need
- Your permit reference number, which starts with the letters ‘EAX’ (you can find this in your online parking account)
- Registration number, colour and make of vehicle
- Your credit or debit card
What happens next
Once you have updated your permit, you will be able to park the new vehicle in your controlled parking zone (CPZ).
This form should take approximately 5 minutes to complete